See sessions throughout the conference colour coded by topic as follows:

Space Management/Placemaking

Health/Safety/Social Services


Urban Planning/Transportation

Economic Development

Monday, April 23rd, 2018


Registration Open

8:00am – 9:00am

Breakfast, Welcome and Networking

Welcome from Mayor Colin Basran, City of Kelowna

9:00am – 10:00am

Opening Keynote: Space Innovation

Join Emily as she talks about the retail shift and how to create engaging spaces/streets moving forward. She will talk about different companies that are innovating in the sector and some of their success stories. 

Emily Salsbury-Deveaux, Award Winning Retail Strategist and President of EMMYDEVEAUX Industries Corp

10:00am – 10:30am

Networking Refreshment Break

10:00am – 12noon

Mobile Tours (Advanced registration required; space is limited)

1. Walkability & Densification

Designing a Downtown that everyone wants to work, live, shop and play in is no easy task. Join Derek Edstrom, Director of Strategic Investments of the City of Kelowna for a walking tour that explores how the City is making urban densification, walkability and funky alleyways the new “black”, attracting new buyers, investors and citizens.

2. Pigs on Bernard  

Join us as we explore the people, the stories, and a few surprises of early Kelowna. This outdoor walking tour will bring to life historic Bernard Avenue and City Park. Leaving from the Okanagan Heritage Museum, the tour is approximately a 1 km loop.

10:30am – 11:45am

Concurrent Breakout Sessions

1. The Best of the “Best in the West”

Through a few different case studies you’ll learn from both current submissions and past winners about how they executed their projects, tracked and measured success, and then framed the information for their Best in the West submission. There will be plenty of time for Q&A in this session and lots of valuable tips and tricks to help you win awards in the future!

Presenters: Angela Evans, Collingwood BIA; Michelle Barile, West Broadway BIA; Ineke Boekhorst, Downtown Maple Ridge BIA; Gay Pooler; Colleen Van Mook, Downtown Prince George BIA; Jamie Hayes, Downtown Mission BIA

2. Lessons from a Transportation & Mobility Advocacy Project

Learn about the Strathcona BIA’s innovative project to develop a Mobility Advocacy Plan (MAP Strathcona) for our business district and the takeaway lessons that could apply to your neighbourhood. Lesson one: BIAs have a valuable role to play in this space! Our members had a lot to say when it came to getting to, moving through, and parking/staying in our area – it was a powerful topic for getting members together to work on common goals. And key transportation stakeholders valued the business perspectives we were bringing to the table. In this session we’ll be sharing our top tips for member engagement on mobility issues (including a start to finish process map), considerations for success in an advocacy role, and additional benefits the project unlocked for us – like new partnerships and influence on policy and investment in our neighbourhood. 

Presenter: Johanna Vortel, Sustainability Coordinator Strathcona BIA

3. Community-Based Approaches to the Retail Shift

Changes in retail and leasing have seen commercial vacancies rise across BC. Communities are losing longstanding businesses that provide more than jobs and taxes, but contribute to economic stability, neighbourhood identity and social fabric. This session will outline the importance of maintaining affordable retail spaces, and discuss how developers, municipalities, BIAs and others are working to fill empty storefronts and revive communities.

Presenters: Amy Robinson, LOCO BC, Joji Kumagai - Strathcona BIA

12pm – 1:00pm

Lunch & Networking

1:00pm to 1:30pm


Open Space Introductory Session

We’re trying something a little different this year… instead of roundtables we introduce Open Space! You have the opportunity to shape the conversation by proposing discussion topics and brainstorming key issues and solutions that will define these sessions. An advance agenda is not needed; this is a gathering of spontaneous conversations. Attendees will reconvene at Open Space Sessions on Monday & Tuesday afternoons by topic.

Four Principles of Open Space Technology

1) Whoever comes are the right people

2) Whatever happens is the only thing that could have happened

3) When it starts is the right time

4) When it’s over it’s over



Mobile Tours (Advanced registration required; space is limited)

1. Tech is the New Black

Explore the growth and development of the Kelowna tech industry in the Downtown core and learn how you can work with community partners and various levels of government to help cultivate tech in your community.

2. A Safe and Healthy Downtown

Presence and communication set the path for Downtown On Call to be a prominent part in the shaping of a safe and healthy Downtown. Come for a walk and discover how various resources have banded together to meet the needs of the current social climate, and the role Downtown On Call has played to bring community, business and social service together.

3. Developing Bike Culture

The City of Kelowna is bringing bikeshare to the City. Tour around Downtown and learn how new technology is decreasing the barriers to traditional bikesharing. Explore how this type of service can act as a potential solution to common BIA challenges like parking, supporting densification, understanding travel behavior, and supporting tourism.


Open Space Sessions


Networking Refreshment Break


Open Space Sessions

4:30pm – 5:30pm

Alberta BIA meeting – join your fellow colleagues for an update on the collaborative network of Alberta BIAs

4:30pm – 6:30pm

Time on Your Own

6:30pm – 9:00pm

Dine Around

Meet in the lobby to walk to your restaurant with your local host, sign up in advance at the registration desk prior to 3pm.

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