BIABC + IDA Pacific Northwest
Regional Conference 2017
Opening Keynote: Monday, April 24th, 9:00am
If I knew then what I know now…
Seattle Mayor Murray named Kate Joncas, Deputy Mayor of Operations in June, 2014. Previously, Kate had been the President and CEO of the Downtown Seattle Association since 1994. Kate has over 30 years’ experience in downtown revitalization in the private, public and non-profit sectors in communities around the world. She’ll talk about the differences between her current and former role, and what she wished she had known in her tenure at the Downtown Seattle Association, what’s she’s learned about leadership, community building, and keeping things fresh.
Kate Joncas, Deputy Mayor of Operations, City of Seattle
Mayor Murray named Kate Joncas Deputy Mayor of Operations in June, 2014. Previously, Kate had been the President and CEO of the Downtown Seattle Association since 1994. Kate has over 30 years’ experience in downtown revitalization in the private, public and nonprofit sectors in communities around the world.
Ms. Joncas is the Past Chair of the International Downtown Association. She has been very active in her community serving on the Seattle Police Foundation, Seafair, Seattle Center Advisory Commission, Interagency Council to End Homelessness, two Police Chief selection panels, Community Police Commission, Seattle Art Museum Advisory Council, Plymouth Housing, Leadership Team for the Cascade Agenda and the Economic Development Commission of Seattle and King County
Keynote, Monday, April 24th, 12:00pm
Business Continuity, Emergency Planning & Risk Management Principles – Are you Prepared?
It’s more than just insurance, it’s proactively preparing your organization with the plans, procedures and arrangements to continue to operate at an acceptable level after a disruptive event impacts your operations. Great refresher or learn the principles to write your own plan and support/encourage your members in preparing theirs.
Lisa Benini, MBCP, CRM
Lisa’s introduction to the field of business continuity began in 1991 after taking one of the first Canadian courses offered by DRI International. She was working at Canadian Western Natural Gas in Calgary as a Business Systems Analyst. From that point on, she developed and implemented a business continuity program for the Canadian Western Natural Gas.
1997 was Lisa’s entrance into the consulting world, where she later went on to open her own consulting company, moving to Victoria, BC as a result of contract work with the BC Government. During her time with the BC Government, she was instrumental in the creation of the policy, framework, guidelines and templates for the BC Government Business Continuity Management Program.
Lisa focuses on developing comprehensive business continuity programs, to providing her advice and expertise to organizations through her consulting practice. Her philosophy is to ensure that the work she provides is a lasting legacy, which is embraced and accepted by the organization as value added.
Wednesday, April 26th - 9:30am
Setbacks, Stakeholders & Solutions: How to Re-Set a Narrative & Navigate Conflicting Needs
As connectors and consensus-builders, we who lead BIDs, BIAs and center-city organizations often have to frame our challenges creatively to engage both allies and enemies effectively. Drawing on both his experience in Times Square and metaphors that might apply to any great city or public space, Tompkins will try to shed some light on common tactics and themes used to break down resistance to change.
Tim Tompkins, President, Times Square Alliance
Tim Tompkins has been the President of the Times Square Alliance since 2002. He is a board member of the NYC BID Association and the current Chair of the International Downtown Association. Prior to joining the Alliance, he was the Founder and Director of Partnerships for Parks, which works to support New York City’s neighborhood parks and which won an Innovations in Government Award from the JFK School of Government at Harvard for its work to restore the Bronx River. He has also worked at New York City’s Economic Development Corporation, The New York City Charter Revision Commission, and was briefly the Nationals Editor at the Mexico City News, an English language newspaper in Mexico. He has an undergraduate degree from Yale and an M.B.A. from Wharton, and currently teaches “Transforming Cities” and “The Arts and Artist in Urban Revitalization” at the Robert F. Wagner Graduate School of Public Service. When not in the most urban and unnatural place on the planet, he enjoys being in New York’s natural areas, ideally sailing or practicing yoga.
Mid Morning Keynote: Wednesday, April 26th - 11:00am
Truth and Reconciliation: What It Means For Local Government & First Nations Relations
The Truth and Reconciliation Commission of Canada (TRC) was established by the Federal Government to hear from survivors and others impacted by the Indian Residential School system. While the Federal and Provincial governments assume much of the responsibility for constitutional changes, local governments also play important roles in the reconciliation process. There are many examples across Canada of local governments and First Nations creating agreements and establishing tools, procedures and protocols for living and working together. In this talk, Tracy Samra explains the reconciliation process and the role of local governments in it. By using an example of the Newcastle Island development project, she illustrates an example of collaboration and cooperation with First Nations.
Tracy Samra, City Manager, City of Nanaimo
Tracy Samra is the first female and first indigenous City Manager for the City of Nanaimo. Prior to that, she served as a senior civil servant for the federal and provincial governments for over a decade. Ms. Samra practiced law on Bay Street in Energy and Business Law, and then operated a boutique firm to provide legal services to Indigenous governments across Canada. She has her LL.B from University of Victoria, LL.M. from University of Ottawa and was an international scholar at Victoria University of Wellington, NZ. Her diverse background in governance, business and Indigenous development provide a unique perspective for reconciliation.
Closing Keynote: Wednesday, April 26th - 12:30pm
The Sexy Science of Research
The School of Retailing Consulting Group was launched in 2014 by Emily Deveaux, Retail and Real Estate Strategist. The group is the only one of its kind in Canada. SOR|CG has employed over 35 consultants in 2.5 years who have worked with some of Canada's most recognized brands in retail and real estate, as well as partnered with the City of Edmonton in their progressive Cornerstone program.
Emily will inspire us to find and use research available for your members to use in critical retail decision making. She’ll detail the current retail landscape, how it is changing, how buyers are changing, and how real estate can adapt.
Emily Salsbury-Deveaux, Executive Director | Managing Partner, School of Retailing, Alberta School of Business
An award winning retail and real estate strategist Emily started her own company when we was 16 and focused on helping clients gain a better understanding of traffic flow, merchandising strategy and add-on selling. She developed a reputation of increasing sales for retailers and by 2005 was working as a consultant with larger retailers and shopping centres. In 2006, she realized her passion was data and how the information collected about purchases and traffic conversion analysis could help promote better decision making. She continued on to a successful real estate consulting division, helping small-large retailers negotiate leases and expand into Canada. In 2013 she was asked to join the University of Alberta as a consultant to help with the School of Retailing, a centre within the Alberta School of Business. She then spent her time looking at restructuring the centre to diversify the funding, create more opportunities for students/industry and create events large enough to put Edmonton on the map as a innovative retail incubator.
She is now the Executive Director of the School of Retailing and in 2014 built a consulting practice alongside Director Kyle Murray. The consulting practice (SOR|CG) employs 22 Bachelor of Commerce students and provides them with projects in retailing and real estate. The centre is funded by retailers like London Drugs, LUSH Cosmetics, Victoria's Secret, Michael Hill, Ivanhoe Cambridge, Oxford Properties and more.